Stari cereri - Adaugare: Difference between revisions

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Created page with "*Vanzari si servicii **Configurare ***Categorii suport ****Stari cereri *****Adaugare ===Lista=== file:Stari sarcini - Adaugare.png..."
 
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**[[Modul:Suport|Configurare]]
**[[Modul:Suport|Configurare]]
***[[Categorii suport]]
***[[Categorii suport]]
****[[Stari cereri]]
****[[Categorii_suport_-_Stari_cereri|Stari cereri]]
*****Adaugare
*****Adaugare



Revision as of 17:13, 26 October 2017


Lista

Campuri

Stare cerere
Culoare
SLA
Timpul petrecut de cerere intr-o stare cu bufa de SLA, se calculeaza la SLA
Implicit
Implicit – starea in care se introduce implicit o cerere la creare
Finalizat
Cererea se considera finalizata si nu mai apare in lista de cereri deschise
Alocare la responsabil
Notificare client
Titlu notificare
Mesaj notificare